If you have an official edition of Red Hat Linux 6.2, please remember to sign up for the benefits you're entitled to as a Red Hat customer.
You'll be entitled to any or all of the following benefits, depending upon the Official Red Hat Linux product you purchased:
Official Red Hat support -- Get help with your installation questions from Red Hat, Inc.'s support team.
Priority FTP access -- No more late-night visits to congested mirror sites. Owners of Red Hat Linux 6.2 receive free access to priority.redhat.com, Red Hat's preferred customer FTP service, offering high bandwidth connections day and night.
Red Hat Update Agent -- Receive e-mail directly from Red Hat as soon as updated RPMs are available. Use Update Agent filters to receive notification and quickly download updated packages about those subjects that interest you. Also receive -- automatically -- kernel updates, security updates and other packages.
Under the Brim: The Official Red Hat E-Newsletter -- Every month, get the latest news and product information directly from Red Hat.
To sign up, go to http://www.redhat.com/now. You'll find your Personal Product ID on a red and white card in your Official Red Hat Linux box.
To read more about technical support for Official Red Hat Linux, refer to the Appendix in the Official Red Hat Linux Installation Guide.
Good luck, and thank you for choosing Red Hat Linux!!
The Red Hat Documentation Team