Appendix D. Troubleshooting Your Installation of Red Hat Linux

This appendix discusses some common installation problems you could encounter and provides solutions to these problems.

Trouble During the Installation

Are You Seeing Python Errors?

During some upgrades or installations of Red Hat Linux, the installation program (also known as Anaconda) may fail with a Python or traceback error. This error may occur after the selection of individual packages or while trying to save the upgrade log in /tmp. The error may look similar to:

Traceback (innermost last):
   File "/var/tmp/anaconda-7.1//usr/lib/anaconda/iw/progress_gui.py",
line 20, in run
     rc = self.todo.doInstall ()
   File "/var/tmp/anaconda-7.1//usr/lib/anaconda/todo.py", line 1468, in
doInstall
     self.fstab.savePartitions ()
   File "fstab.py", line 221, in savePartitions
     sys.exit(0)
 SystemExit: 0

 Local variables in innermost frame:
 self: <fstab.GuiFstab instance at 8446fe0>
 sys: <module 'sys' (built-in)>

 ToDo object:
 (itodo
 ToDo
 p1
 (dp2
 S'method'
 p3
 (iimage
 CdromInstallMethod
 p4
 (dp5
 S'progressWindow'
 p6

 <failed>

This error occurs in some systems where links to /tmp are symbolic to other locations or have been changed since creation. These symbolic or changed links are invalid during the installation process, so the installation program cannot write information and fails.

If you experience such an error, first try to download any available errata for Anaconda. Errata can be found at http://www.redhat.com/support/errata.

You can also search for bug reports related to this problem. To search Red Hat's bug tracking system, go to http://bugzilla.redhat.com/bugzilla.

Finally, if you are still facing problems related to this error, register your product and contact our support team. To register your product, go to http://www.redhat.com/apps/activate.