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Postscript

Two months after this article was written, the system has gone ``live,'' and has a large number of active users. We also found some bugs by stress testing the system in a production environment. Our experiences were surprising:

What is interesting here is that the least expensive component of the system and the one with no formal vendor support has been the source of the fewest (i.e., zero) problems. Much more expensive systems and much more expensive vendors (us) have yielded more troublesome systems than Open Source software.